“Metro Trains Melbourne engaged the Working Journey to support the implementation of a new organisation structure through the implementation of the Requisite Enterprise model. The clarity and structure that the model brought to our thinking has been invaluable and is instrumental in helping the organisation clear out any ‘logjams’ that we have as a result of operating a complex organisation with many stakeholders and competing objectives. The tools, language and practices have been taken up by the organisation with such speed, that it is very common to hear challenges and proposals along the lines of ‘That fits/does not fit with the Working Journey principles’. Verena and Brent challenged and supported the executive and senior management to effectively improve Metro’s operating model in line with the principles and business context, this included adapting and running online workshops during lockdown in the Covid pandemic. Our journey is not yet complete and we look forward to continued ongoing collaboration as we mature as an organisation.”
Executive Director: Safety and People.
“Whilst I had been aware of Requisite Enterprise for a little while it’s benefits became real to me at the end of a long period where my efforts to lift the productivity of my Business Unit were not being met with the return I was seeking. Our experience was that this process quickly exposed where we were unclear as an organisation as to what functions were responsible for what work. This initiated a high level executive conversation to clarify these issues and establish cross functional working relationships on the key issues that caused most of our hold ups. Requisite Enterprise provides a common language for the organisation that can be utilised to work through the obstacles that exist to getting work done. With a focus on building a trusting and fair work environment my Business Unit has certainly benefited from our work which is starting to realise itself through outcomes and employee satisfaction”.
Sam Green, CEO, City of Playford
“I was introduced to RO at my previous company of 16,000 employees and understood its power. After becoming CEO I have implemented RO across the organisation and have aligned it to our ten years Strategic Intent. “Andrew has provided invaluable advice and assistance to the RAA to enable us to develop our talent, identify future leaders and manage our teams to maximise our output. I have used Andrew at 3 companies and have always got exceptional results”
Ian Stone. MD
Royal Automobile Association of South Australia
“On behalf of World Education Australia a heartfelt thank you to The Working Journey for providing the capability review of our senior management team. The short finalisation workshop with our Board Chair last week was most valuable, and closed out the assignment neatly for us as well. To add special and particular thanks to Verena and Tim for conducting the in-depth interviews and individual capability reports. Not only were they enthusiastic and competent in their consultation they were exceptionally thorough in their approach; ensuring we have a clear idea of the capabilities of the senior members of the team, where they are at now and by understanding how they make decisions, how they can better contribute to the organisation in future.
The Board and I are most grateful for this information which will be used to develop succession plans by better appreciating the career paths of these important team members. Once again, we have thoroughly enjoyed working with you and your team. Your contribution to improving our employee engagement and innovation will assure improved organisational performance as we work towards our mission; providing people living in hardship with opportunities to invest in their own lives.”
Guy Winship. CEO. World Education Australia
“I found it really easy to understand, basic principles. If you’ve got levels of work, and you can measure levels of work, and you can work out someone has the capacity for that level of work….it made a lot of sense.
I have supported and recommended the introduction of the RO principles as I believe they are clear and logical and come together to build an integrated framework that will assist any business in achieving its Strategic Intent. I like that RO is international, it’s been tested across the world, it’s been going since the second world war. I like that we have big corporates, small not-for-profits, we have local government, it doesn’t matter what sector you’re in, it’s about harnessing people’s efforts to get the right outcomes.”
Allen Candy, Chief Executive Officer, Life Care
“Over the past two years Andrew Olivier and The Working Journey have played an important role in assisting me to implement a comprehensive organisational redesign and leadership development program across IAG. Andrew’s deep expertise of Elliot Jacques organisational design principles and methodologies have been an asset that I have relied on extensively. Even more importantly, the energy and passion he brings to his work, along with impressive facilitation and stakeholder management experience, have helped to effectively engage leaders across my organisation and to drive meaningful change. In addition to the delivery of the organisational redesign program, Andrew has regularly provided me and my team with strategic insights on a range of corporate culture and leadership issues. This has made him a valuable advisor and thinking partner. I would highly recommend Andrew and The Working Journey to any organisation that is planning or implementing large scale organisational design initiatives.”
Mark Milliner, Insurance Australia Group
“Just a short note to thank you for the extremely comprehensive and professional reviews you have completed with my management team. Your work provides my management team and I an invaluable tool in a number of ways. Firstly it provides each of us a tremendous self-awareness. Secondly, it provides each of us with an insight into another dimension. Performance evaluation of senior managers becomes quite problematic when assessing capabilities as opposed to financial outcomes. This work improves the scale, breadth and richness of individual assessment.”
Mike Hawker, Insurance Australia Group.
“Requisite Enterprise has assisted greatly in providing clarity and process in structuring the organisation to deliver the strategic plan. The methodology of determining levels of work and roles within the levels is invaluable as the output is a well-structured organisation which is efficient, agile and effective. To a CEO this is powerful. The unique value add within roles not only gives the organisation a clear view of the synergistic structure and capability it has at its disposal but also the individual has a sense of meaningful worth in the business as well. Within the value add of roles is the accountability and authority of the role and it is here, as all parts of the organisation operate is a synchronised motion, that speed and accuracy improve along with decision making. Again, to a CEO, this lays the foundation for a successful business.”
Tony Wojciechowski, Managing Director
“I’ve seen lots of management theories and they come and go. What RO gives you is a very good set of sound principles by which to work. I went back to basics, what are the things it’s founded on, what are the building blocks, which is good for an engineer. And I could understand the building blocks.”
John Ringham, SA Water
“The Working Journey has worked with us to understand the capabilities and growth paths of our pool of candidates, and of our successful Scholars. With their help we have a deeper understanding of their position and trajectory of these outstanding young people, and in particular their key transition points. The Scholarship itself is such a transition, and our Foundation also works with Scholars after their return as they establish their careers. The Growth Modes model has been a very useful framework with which to consider and discuss career paths with the Scholars. It also allows the opportunity – if we can learn how to use it properly – to better sort candidates on the basis of their Applications into those we should interview, and those we shouldn’t”
Dr PETER BINKS, CEO of the Monash Foundation
“Your book was released at just the right moment for me and helped put a clear framework around what I was aiming to do at that time. Your governance experience of a large volunteer-led organisation would certainly provide you with insight into our structural and strategic challenges!
Sharyn Broer, CEO Meals on Wheels SA